I forgot to post this soon after it went up, but a few weeks ago, my friend Peter Merholz got to do a long interview with Margret Schmidt, head of User Experience for TiVo. It's in three parts on the Adaptive Path blog: Part 1, Part 2, and Part 3. In it, they talk about the design of the interface, how new features are developed, how groups work internally at TiVo, and how user experience ties into the business aspects of TiVo.
A few years ago I got to ask Ms. Schmidt a bunch of questions about the design of the TiVo remotes, how the user interface of TiVo was developed, and my personal favorite -- how they designed the audio bleeps and bloops that still to this day are the only helpful sounds I've used in a consumer device.
Thanks for posting Matt. The interview with Peter was enjoyable. (As was the live session we did at Mx 2009.) For more mini insights into design at TiVo, you can follow me at http://twitter.com/tivogrrl
Posted by: Margret Schmidt | March 23, 2009 at 11:54 AM
Awesome, thanks for dropping by Margret and you just gained an avid follower on twitter.
Posted by: Matt Haughey | March 23, 2009 at 12:57 PM
TiVo has truly changed the game - great to have a behind the scenes look at how features are built into the TiVo. Well done Matt...
Posted by: areg | April 23, 2009 at 04:21 PM