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Time Warner and the upcoming Tivo Series 3

Strange news from ConsumerFury.com: Time Warner Cable blocking customers from using upcoming Tivo Series 3!.

I would attribute this most likely to an uninformed tech or customer service drone. They're most likely only familiar with cable cards in TV slots and I could understand them saying they won't install or help you with your Series 3 TiVo but the bit about not allowing them to access their network is kind of crazy. Also, does Time Warner do HD cable in Raleigh, NC?

I'll put this in the unconfirmed rumor pile for now, but it will be interesting to see how cable companies react to sudden requests for Cable cards and the return of set top boxes. I can't imagine they'll be happy about the lost revenue.

Update: looks like this has been resolved and was pretty much what I suspected: customer service reps unfamiliar with the upcoming TiVos making claims they shouldn't have.

by Matt Haughey July 25, 2006 in News

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