« Netflix/TiVo deal is dead | Main | TiVo Adds Overlap Protection »

TiVo launches a blog!

Over on the TiVo fan page, it looks like they've announced the offical TiVo Blog. As part of their Ambassador contest, one of the prizes was to write on a new blog and it looks like they've launched it ahead of the contest closing.

I'm glad to see it and welcome their voice online. TiVo's had a few rocky moments in the past year or two, and often I could point to a lack of communication as the main problem. A TiVo customer notices something strange, posts about it online, and eventually other users gather and share complaints -- but those complaints are usually met with silence from TiVo HQ or you might hear a soundbite from a news story. With a new official company blog, I think TiVo could do a lot of good for the company by having an open and honest communication channel with customers -- many potential problems could have been nipped in the bud with a few carefully worded statements at the right time. Of course, aside from any PR problems, I'm looking forward to hearing about new products, tips and tricks directly from the horse's mouth.

So welcome TiVo to the fold!

by Matt Haughey October 26, 2005 in News

Comments