HDTiVo owners having upgrade problems

Andy Pennell is having trouble with a recent upgrade to his HDTV recording DirecTiVo box. Ever since the 3.1.5.d OS upgrade came out, HDTiVo owners are reporting locked up remotes, bad playback, and satellite connection problems.

There are at least a couple threads at the TiVo community about it, and everyone seems to be having the same problems.

I'm a little bit surprised DirecTV doesn't do more testing before deployment. They only support maybe a dozen different models of TiVo configuration, and it seems that having a bank of test boxes with maybe four of each model recording and playing back TV would be enough to catch most of these problems before the code gets deployed to customers. [thanks Andy!]

Comments

[Alex]

I'm having all kinds of problems since the upgrade to the new OS. When entering the menus, it takes 2-3 minutes for my tivo to respond to pressing a button on the remote. Sometimes it doesn't respond, but just sits there with the revolving text in the background continuing to move. Funny thing is... it still records shows even when in this non functional state. I can even use the guide and flip around the dial. Entering the menu is like playing russian roulette. I have no idea when I'll be able to watch TV again. Although it's usually working in the morning (8 hours later).

[Alex]

... I'm currently resetting the guide data, suggestions, thumbs hoping that it resolves the issue. I really don't want to reset the entire box and lose my recordings.

[Colin Davis]

There is a new version (e) which people seem to be having good experience with, myself included.

[Thomas Hawk]

I've had no problems with my DirecTV HDTV TiVo.

[HOyt Smith]

Since the upgrade a few weeks ago, my Philips Directivo box has what looks like video copy protection installed. I can't get color lock on the output into my DVD recorder. Anyone else?